Frigidaire Refrigerator Control Board Troubleshooting

Frigidaire refrigerators are known for their reliability and efficiency, but like all appliances, they can encounter issues over time. One common problem that Frigidaire refrigerator owners may face is a malfunctioning control board. The control board is the brain of the refrigerator, responsible for regulating temperature, defrost cycles, and other crucial functions. If you’re experiencing problems with your Frigidaire refrigerator, here’s a step-by-step guide to troubleshooting the control board.

Symptoms of Control Board Problems


The first step in troubleshooting any electrical appliance is to ensure it’s receiving power:

  • Verify that the refrigerator is properly plugged into a working electrical outlet.
  • Check the circuit breaker or fuse box to ensure there are no tripped breakers or blown fuses affecting power to the refrigerator.

2. Inspect Wiring and Connections

Loose or damaged wiring can lead to control board issues:

  • Unplug the refrigerator: Always disconnect the power before inspecting wiring.
  • Carefully inspect the wires and connections leading to the control board for any signs of damage or loose connections. Repair or replace any damaged wires or connectors.

3. Test Control Board Voltage

To determine if the control board is receiving the correct voltage:

  • Use a multimeter to measure the voltage at the control board terminals. Refer to the refrigerator’s user manual for the specific voltage requirements.
  • If the control board is not receiving the correct voltage, it may need to be replaced.

4. Reset the Control Board

Sometimes, a control board issue can be resolved by resetting it:

  • Unplug the refrigerator for about 5 minutes.
  • Plug it back in and see if the control board resets itself. This may clear any minor glitches or errors.

5. Check for Error Codes

If your refrigerator displays error codes:

  • Refer to the user manual to decode the error message. It can provide valuable information about the specific problem.
  • Follow the troubleshooting steps recommended in the manual for that error code.

6. Test Sensors and Thermostats

Malfunctioning sensors or thermostats can affect the control board’s ability to regulate temperature:

  • Test the various sensors and thermostats in your refrigerator using a multimeter. Replace any faulty components.

7. Replace the Control Board

If all else fails and you’ve ruled out other issues, it may be necessary to replace the control board:

  • Ensure you have the correct replacement control board for your refrigerator model.
  • Follow the manufacturer’s instructions to safely replace the control board. This often involves removing the refrigerator’s rear panel to access the control board.

When to Seek Professional Help

If you are uncomfortable or unsure about any of the troubleshooting steps, it’s advisable to contact a qualified appliance technician. They have the expertise and tools to diagnose and repair control board issues accurately.

8. Inspect for Burnt Components

Control boards can sometimes suffer from burnt or damaged components:

  • Carefully examine the control board for any visibly burnt or damaged components, such as capacitors, resistors, or solder joints.
  • If you identify any damaged components, it’s best to consult a professional technician for component-level repair or replacement.

9. Control Board Diagnostics

Some Frigidaire refrigerators have built-in diagnostic modes that can help identify control board problems:

  • Consult your refrigerator’s user manual to determine if it has a diagnostic mode and how to access it.
  • Run the diagnostics to check for error codes or issues that may not be immediately visible.

10. Software Updates

In some cases, control board issues can be resolved through a firmware update:

  • Check the manufacturer’s website or contact their customer support to see if there are any available firmware updates for your refrigerator’s control board.
  • Follow the provided instructions to update the firmware if necessary.

Additional Tips

Here are some additional tips to keep in mind during the troubleshooting process:

  • Document Everything: Take notes and pictures as you disassemble and troubleshoot the refrigerator. This can be helpful if you need to refer back to your work or explain the issue to a technician.
  • Safety First: Always prioritize safety. Unplug the refrigerator and follow safety guidelines when working with electrical components. If you’re not comfortable with any aspect of the troubleshooting or repair process, seek professional assistance.
  • Use Proper Tools: Ensure you have the necessary tools, including a multimeter, screwdrivers, and any specialized tools recommended in your refrigerator’s user manual.
  • Consult the User Manual: The user manual that came with your refrigerator can be a valuable resource. It often contains troubleshooting guides and diagrams specific to your model.
  • Warranty and Service Contracts: If your refrigerator is still under warranty or you have a service contract, contact the manufacturer or service provider for assistance. Attempting DIY repairs may void your warranty.
  • Consider Environmental Factors: Sometimes, temperature irregularities can be caused by external factors like a warm environment or a refrigerator door that doesn’t seal properly. Ensure your refrigerator is placed in a suitable location and that the door seals are in good condition.

When to Replace the Refrigerator

In some cases, the cost of repairing a control board or other significant components in your refrigerator may be prohibitively high. If your refrigerator is quite old and has had multiple repairs, it might be more cost-effective in the long run to replace it with a newer, more energy-efficient model.

Common Symptoms

SymptomPossible CauseTroubleshooting StepsSolutionAdditional Notes
Refrigerator not coolingFaulty control board1. Check for power supply issues.Replace the control board.
Defective thermostat2. Test the thermostat for faults.Replace the thermostat.
Blocked vents3. Ensure vents are not blocked.Clear obstructions.
Refrigerant leak4. Inspect for refrigerant leaks.Repair and recharge if needed.
Faulty compressor5. Test compressor functionality.Replace the compressor.
Control panel not workingLoose wiring1. Check for loose wires.Reconnect or replace wiring.
Control board failure2. Test control board components.Replace the control board.
Power outage3. Verify power supply.Address power issues.
User interface issues4. Inspect the user interface.Repair or replace if needed.
Software glitch5. Update or reset software.Reboot or reinstall software.

Error Codes

Error CodeDescriptionTroubleshooting StepsSolutionAdditional Notes
E1Refrigerator sensor failure1. Check sensor connections.Replace faulty sensors.
E2Defrost thermostat issue2. Test thermostat resistance.Replace the thermostat.
E3Evaporator fan malfunction3. Inspect fan motor and blades.Repair or replace components.
E4Freezer sensor problem4. Verify sensor connections.Replace faulty sensors.
E5Defrost heater error5. Test defrost heater element.Replace the heater element.

Temperature Issues

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
Refrigerator too warmIncorrect temperature setting1. Adjust thermostat settings.Set to a cooler temperature.
Faulty thermistor2. Test the thermistor for faults.Replace the thermistor.
Dirty condenser coils3. Clean the condenser coils.Regular maintenance required.
Freezer too coldDamaged door gasket4. Inspect and replace gasket.Replace the door gasket.
Stuck open damper5. Check and repair damper control.Replace or repair the damper.

Water Dispenser Issues

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
No water dispensingFrozen water line1. Thaw the water line.Ensure proper insulation.
Faulty water inlet valve2. Test the water valve for faults.Replace the water valve.
Clogged water filter3. Replace the water filter.Replace with a new filter.
Leaking waterDamaged water line4. Inspect and replace water lines.Replace damaged lines.
Faulty dispenser switch5. Test and replace the switch.Replace the dispenser switch.

Control Board Replacement

StepDescriptionTools NeededSafety PrecautionsNotes
1. Power OffTurn off the refrigerator’s power.Screwdriver, multimeterUnplug or switch off power source.Ensure the replacement board is compatible.
2. Access BoardLocate and access the control board.Screwdriver, panel removal toolsFollow manufacturer’s instructions.Be gentle to avoid damaging components.
3. Disconnect WiresCarefully disconnect wires from the old board.Pliers, wire labelsTake clear note of wire positions.Ensure correct reconnection.
4. Remove Old BoardUnscrew and remove the old control board.Screwdriver, pliersKeep screws and parts organized.Handle the old board with care.
5. Install New BoardPlace the new control board in position.Screwdriver, pliersFollow manufacturer’s guidelines.Double-check placement and connections.
6. Reconnect WiresReconnect the wires as noted earlier.Pliers, wire labelsEnsure secure connections.Avoid pinching or damaging wires.
7. Test FunctionsRestore power and test the refrigerator.MultimeterMonitor for errors and functionality.Be prepared to recheck connections.


Troubleshooting a Frigidaire refrigerator’s control board can be a methodical process, and it’s crucial to be patient and thorough. By following these advanced troubleshooting steps and additional tips, you can maximize your chances of identifying and resolving control board issues. Remember that safety is paramount, and if you’re ever unsure about a particular step or if the problem persists, it’s wise to consult a professional appliance technician for assistance.


Frigidaire Refrigerator Control Board Troubleshooting

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