GE Profile Refrigerator Ice Maker Troubleshooting

A GE Profile refrigerator with an ice maker is a convenient appliance that provides you with a steady supply of ice cubes. However, like any mechanical device, ice makers can sometimes encounter problems. This guide will help you troubleshoot common issues with the ice maker in your GE Profile refrigerator.

Safety Precautions


Possible Causes:

  • Water Supply: Ensure the water supply to the refrigerator is turned on and has adequate water pressure (at least 20 psi).
  • Ice Maker Switch: Check that the ice maker is turned on. There’s usually a switch or lever to activate it. If it’s off, turn it on.
  • Freezer Temperature: The freezer should be set to 0°F (-18°C) for the ice maker to function optimally.
  • Ice Bin: Verify that the ice bin is properly positioned and not overfilled.

2. Small or Misshapen Ice Cubes

Possible Causes:

  • Water Pressure: Low water pressure can result in small or malformed ice cubes. Ensure the water supply is adequate.
  • Water Filter: If your refrigerator has a water filter, replace it regularly (usually every 6 months) to maintain water quality.
  • Water Inlet Valve: A malfunctioning water inlet valve may not be supplying enough water to the ice maker. It may need replacement.

3. Ice Maker Is Noisy

Possible Causes:

  • Ice Ejector Gear: If you hear grinding or clicking noises, the ice ejector gear may be worn out. It can be replaced.
  • Ice Cubes Stuck: Check for ice cubes stuck in the mechanism. Remove any obstructions.

4. Leaking Water

Possible Causes:

  • Water Inlet Valve: If the valve is leaking, it may need replacement.
  • Water Lines: Inspect water lines for cracks or loose connections. Tighten or replace damaged lines.
  • Ice Mold: If there’s a crack in the ice mold, water can leak during the ice-making process. Replace the ice mold.

5. Ice Tastes or Smells Bad

Possible Causes:

  • Water Quality: If your tap water has an unusual taste or odor, it can affect the ice. Consider using a water filter.
  • Old Ice: If ice sits in the bin for an extended period, it can absorb odors from the freezer. Discard old ice regularly.

Advanced Troubleshooting

If you’ve tried the basic troubleshooting steps and your ice maker still isn’t working properly, you may need to delve deeper into the system. Here are some advanced troubleshooting steps to consider:

6. Check the Water Inlet Valve

The water inlet valve controls the flow of water into the ice maker. If it’s faulty or clogged, it can impede ice production or cause leaks. To check the water inlet valve:

  • Locate the Valve: Consult your refrigerator’s manual to find the location of the water inlet valve, usually at the back of the refrigerator.
  • Inspect for Clogs: Ensure the water inlet valve is free of any debris or mineral deposits. Clean it if necessary.
  • Test the Valve: Using a multimeter, test the valve for continuity. If it doesn’t have continuity, it’s likely faulty and needs replacement.

7. Examine the Ice Maker Control Module

The control module is the brain of the ice maker. It times the freezing and ice ejection cycles. Problems with the control module can result in erratic ice production. Here’s how to inspect it:

  • Locate the Control Module: It’s usually found on the side of the ice maker.
  • Test the Module: Using a multimeter, test the control module for continuity and proper voltage. If it’s not working correctly, consider replacing it.

8. Inspect the Ice Maker Thermostat

The thermostat monitors the temperature inside the ice mold. If it’s not functioning properly, it can cause over-freezing or under-freezing of ice cubes. To check the thermostat:

  • Locate the Thermostat: Refer to the user manual to find the thermostat’s location (usually near the ice mold).
  • Test the Thermostat: Use a multimeter to test the thermostat’s continuity. If it’s not working correctly, it may need replacement.

9. Clean the Ice Mold

Over time, mineral deposits and debris can accumulate on the ice mold’s surface, affecting ice cube formation. To clean the ice mold:

  • Turn Off the Ice Maker: Ensure the ice maker is turned off and unplugged.
  • Remove the Ice Maker: Depending on your model, you might need to remove the ice maker unit.
  • Clean the Mold: Gently clean the ice mold with warm water and a mild detergent. Be cautious not to damage it.
  • Rinse Thoroughly: Rinse the mold thoroughly to remove any detergent residue.
  • Reassemble and Test: Put everything back together and turn the ice maker on. Check if ice production improves.

10. Professional Service

If all else fails or if you are uncomfortable with complex troubleshooting and repairs, it’s best to contact a certified technician. They have the expertise and specialized tools to diagnose and fix more challenging ice maker issues. Additionally, some problems might be covered by the refrigerator’s warranty, so it’s wise to check before attempting any major repairs yourself.


Ice Maker Not Producing Ice

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
No ice productionWater supply issueCheck water line and valveRepair or replace partsEnsure water supply is on
Frozen water lineThaw the frozen lineMonitor for future issues
Faulty ice makerInspect ice maker for problemsRepair or replaceRefer to the user manual
Temperature too highAdjust refrigerator settingsMonitor temperature
Blocked ice moldClear any obstructions in moldRegular maintenance

Ice Maker Producing Small or Misshapen Ice

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
Small or misshapen iceLow water pressureCheck water pressure and filterIncrease pressureReplace water filter
Clogged water lineClean or replace water lineRegular maintenance
Faulty ice makerInspect ice maker for problemsRepair or replaceRefer to the user manual
Temperature too lowAdjust refrigerator settingsMonitor temperature
Ice cubes stuck togetherAdjust ice maker settingsRegular maintenance

Ice Maker Leaking Water

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
Leaking waterWater inlet valve issueCheck and replace inlet valveReplace valveRefer to the user manual
Ice maker assembly issueInspect ice maker for leaksRepair or replaceRefer to the user manual
Clogged drain tubeClear drain tube blockageRegular maintenance
Excessive ice productionAdjust ice maker settingsRegular maintenance
Defrost cycle issueCheck defrost systemRepair or replace parts

Ice Maker Noisy or Making Unusual Sounds

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
Noisy ice makerIce cubes jammedClear jammed ice cubesRegular maintenance
Faulty motor or fanInspect motor and fan for issuesRepair or replace partsRefer to the user manual
Loose componentsCheck for loose or vibrating partsTighten or secure
Water hammerInstall water hammer arrestorReduce water hammer
Ice maker not levelEnsure ice maker is levelAdjust leveling

Ice Maker Lights Not Working

IssuePossible CauseTroubleshooting StepsSolutionAdditional Notes
Lights not workingFaulty light switchCheck and replace light switchReplace switchRefer to the user manual
Burnt-out LED bulbsReplace LED bulbsReplace bulbsUse recommended bulbs
Electrical issueCheck electrical connectionsRepair or replace partsConsult a technician
Control board malfunctionInspect control boardRepair or replace boardRefer to the user manual
Door switch issueCheck and replace door switchReplace switchRefer to the user manual


Troubleshooting and maintaining your GE Profile refrigerator’s ice maker can save you time and money. By following the safety precautions and the steps outlined in this guide, you can often identify and resolve common issues. Remember that regular cleaning and maintenance are key to ensuring your ice maker continues to function optimally. If in doubt, seek professional assistance to ensure the longevity and efficiency of your appliance.

GE Profile Refrigerator Ice Maker Troubleshooting

Leave a Comment