The Ring Doorbell is a popular smart home security device that allows you to see, hear, and speak to anyone at your door through your smartphone or tablet. To ensure it functions properly, you may need to change the WiFi network it’s connected to. Whether you’ve upgraded your router or moved to a new location, this guide will walk you through the process of changing the WiFi on your Ring Doorbell.
Step 1: Gather Your Tools
While changing the WiFi on your Ring Doorbell is generally a smooth process, you might encounter some issues along the way. Here are a few troubleshooting tips to help you address common problems:
- Weak WiFi Signal: If your new WiFi network has a weak signal near your Ring Doorbell’s location, consider improving the signal strength. You can use WiFi extenders or mesh networks to extend coverage.
- Incorrect Password: Double-check that you entered the correct password for the new WiFi network. Passwords are case-sensitive, so ensure it matches exactly.
- Network Compatibility: Ensure that your new WiFi network is compatible with the Ring Doorbell. It should be a standard 2.4GHz WiFi network, as most Ring devices do not support 5GHz networks.
- Reboot Your Router: Sometimes, routers may require a reboot after changing settings. Power cycle your router (turn it off and then on again) if you’re experiencing connectivity issues.
- Update the Ring App: Ensure that you have the latest version of the Ring app installed on your smartphone or tablet. Outdated apps can sometimes cause connection problems.
- Reset the Ring Doorbell: As a last resort, if you continue to face issues, you can perform a factory reset on your Ring Doorbell. This will erase all settings, and you’ll need to set it up from scratch. To reset, press and hold the reset button on the back of the device for about 15 seconds.
Additional Considerations
- Multiple Ring Devices: If you have multiple Ring devices, you’ll need to repeat the WiFi change process for each one individually.
- Shared Users: If you’ve shared access to your Ring Doorbell with other users through the Ring app, they may need to update their app settings to reflect the new WiFi network.
- Firmware Updates: After changing the WiFi network, check for any firmware updates for your Ring Doorbell in the app’s settings. Keeping the firmware up to date can enhance performance and security.
- Battery-Powered Devices: If your Ring Doorbell is battery-powered, changing the WiFi network won’t affect its power source. However, if it’s hardwired, ensure that the wiring is still properly connected after the change.
By following these troubleshooting tips and additional considerations, you can address any issues that may arise during the process of changing the WiFi on your Ring Doorbell.
Preparing for WiFi Change
| Step | Action | Description | Image | Troubleshooting |
|---|---|---|---|---|
| 1 | Power Off | Turn off your Ring Doorbell’s power source. | [Image] | If it doesn’t power off, check the wiring. |
| 2 | Remove Device | Open the Ring app and select your device. | [Image] | If not visible, try restarting the app. |
| 3 | Forget Network | Tap on “Device Health” and then “Change Wi-Fi Network.” | [Image] | Follow on-screen instructions. |
| 4 | Disconnect | The app will guide you to disconnect your doorbell. | [Image] | Confirm and proceed. |
| 5 | Confirm | Ensure your Ring Doorbell is offline before proceeding. | [Image] | Wait a few minutes if needed. |
Connecting to New WiFi
| Step | Action | Description | Image | Troubleshooting |
|---|---|---|---|---|
| 1 | Turn On Doorbell | Power on your Ring Doorbell. | [Image] | Ensure it’s properly connected. |
| 2 | Setup Mode | Press the setup button on your doorbell. | [Image] | Hold for 10 seconds. |
| 3 | Ring App | Open the Ring app and tap on “Set Up a Device.” | [Image] | Follow the prompts. |
| 4 | Select Doorbell | Choose your Ring Doorbell from the list. | [Image] | Ensure it’s in setup mode. |
| 5 | Connect to WiFi | Follow the app’s instructions to connect to new WiFi. | [Image] | Check for password accuracy. |
Troubleshooting Connection
| Step | Action | Description | Image | Troubleshooting |
|---|---|---|---|---|
| 1 | Check WiFi Signal | Ensure a strong WiFi signal where your doorbell is. | [Image] | Relocate router if needed. |
| 2 | Reset Doorbell | If connection fails, try resetting the doorbell. | [Image] | Refer to Ring’s support for guidance. |
| 3 | Double-Check SSID | Verify you entered the correct WiFi name (SSID). | [Image] | Check for typos. |
| 4 | Password Accuracy | Ensure the WiFi password is accurate. | [Image] | Pay attention to case sensitivity. |
| 5 | Firmware Update | Update your Ring Doorbell’s firmware if necessary. | [Image] | Check for available updates. |
Testing the Connection
| Step | Action | Description | Image | Troubleshooting |
|---|---|---|---|---|
| 1 | Check Live View | Test the live view on your Ring Doorbell. | [Image] | Allow a moment to establish connection. |
| 2 | Motion Detection | Trigger motion detection to test alerts. | [Image] | Adjust sensitivity if needed. |
| 3 | Audio Test | Make a test call through your doorbell. | [Image] | Check audio quality. |
| 4 | Night Vision | Test night vision functionality. | [Image] | Ensure it works in low light. |
| 5 | Final Verification | Confirm all features are working on the new WiFi. | [Image] | Contact support if any issues persist. |
Post-Change Security
| Step | Action | Description | Image | Troubleshooting |
|---|---|---|---|---|
| 1 | Secure Your Network | Ensure your new WiFi network is secure. | [Image] | Use strong passwords and encryption. |
| 2 | Two-Factor Authentication | Enable two-factor authentication for added security. | [Image] | Follow app settings. |
| 3 | Regular Updates | Keep your Ring app and doorbell firmware up to date. | [Image] | Check for updates periodically. |
| 4 | Monitor Activity | Regularly review device activity in the app. | [Image] | Report any suspicious activity. |
| 5 | Contact Support | If you encounter persistent issues, contact Ring support. | [Image] | Provide detailed information. |
Final Thoughts
Changing the WiFi network on your Ring Doorbell is an essential task to ensure it remains connected and functional in your home. With the step-by-step guide and troubleshooting tips provided in this article, you should be well-equipped to handle the process smoothly. Remember that maintaining a stable WiFi connection is crucial for the optimal performance of your Ring Doorbell, as it plays a pivotal role in providing you with the security and convenience you expect from this smart home device.
