A Kenmore washer that fills with water but then stops can be a frustrating issue to deal with. This problem can disrupt your laundry routine and leave you with a tub full of water and soaking wet clothes. However, there are several potential causes for this issue, and in this guide, we will explore these causes and provide step-by-step instructions for troubleshooting and resolving the problem.
Check the Power Supply Symptoms:
- The washer fills with water but does not start the wash cycle.
- Check the water supply valves connected to the washer. Make sure they are fully open.
- Inspect the inlet hoses for kinks or blockages that may restrict water flow.
- Verify that the water pressure is adequate. Low water pressure can prevent the washer from advancing to the next cycle.
Inspect the Door/Lid Switch Symptoms:
- The washer fills with water but does not proceed to wash because it thinks the door or lid is open.
- Open and close the washer’s door or lid firmly to ensure it engages the switch properly.
- Look for any visible damage or wear on the door/lid switch. If damaged, it may need to be replaced.
Check the Water Level Sensor Symptoms:
- The washer fills with water but doesn’t move to the next cycle because it’s not detecting the water level correctly.
- Locate the water level sensor or pressure switch, typically found inside the control panel.
- Ensure the hose connected to the sensor is not kinked, blocked, or damaged.
- Blow gently into the hose to clear any potential obstructions.
- Replace the water level sensor if it’s faulty.
Test the Timer or Control Board Symptoms:
- The washer fills with water but doesn’t advance in the cycle due to a timer or control board malfunction.
- Consult the washer’s manual or schematic diagram to locate the timer or control board.
- Visually inspect the timer or control board for any burnt or damaged components.
- If the timer or control board appears faulty, consider replacing it.
Investigate the Drain Pump and Hose Symptoms:
- The washer fills with water but doesn’t proceed because it can’t drain the water.
- Locate the drain pump and its hose, typically at the rear or bottom of the washer.
- Check the drain hose for kinks, clogs, or obstructions. Clear any debris if necessary.
- Manually test the drain pump. Depending on your Kenmore model, you might be able to access it from the front or back of the machine. Listen for any unusual noises, like grinding or humming. If it’s not working correctly, it may need to be replaced.
Verify the Load Size Symptoms:
- The washer may stop if it senses an unbalanced or overloaded load.
- Open the washer and redistribute the clothes evenly if they are bunched up to one side.
- If you have overloaded the washer, remove some items to balance the load. Refer to the user manual for your Kenmore model for load capacity guidelines.
- Try running the washer again. If it was a load balance issue, this should resolve the problem.
Test the Motor and Motor Control Board Symptoms:
- If the motor or motor control board is malfunctioning, it can prevent the washer from advancing in the cycle.
- Locate the motor and motor control board, typically at the bottom or rear of the washer.
- Inspect the motor and control board for visible damage or loose connections.
- If you have a multimeter and are comfortable with electrical testing, you can check the motor windings for continuity. If there is no continuity, the motor may need replacement.
- If the control board appears damaged, consider replacing it.
Reset the Washer Symptoms:
- Sometimes, electronic glitches can cause the washer to stop unexpectedly.
- Unplug the washer from the electrical outlet.
- Wait for approximately 10-15 minutes to allow any residual power to discharge.
- Plug the washer back in.
- Restart the washer and see if it proceeds through the cycle.
Kenmore Washer Error Codes
|Error Code||Error Description||Possible Causes||Solutions||Additional Notes|
|F1||Water Inlet Valve Failure||Clogged valve, wiring||Replace valve, check wiring||–|
|F2||Drain Pump Error||Clog, pump failure||Clear clog, replace pump||–|
|F3||Water Level Sensor Failure||Sensor malfunction||Replace sensor||–|
|F4||Lid Open Error||Lid not closed properly||Close lid securely||–|
|F5||Control Board Malfunction||Circuit board issue||Replace control board||–|
|F6||Motor Overload||Excessive load, motor||Reduce load, check motor||–|
|F7||Door Lock Error||Door not locking||Check door, replace lock||–|
|F8||Water Temperature Error||Temperature sensor issue||Replace sensor||–|
|F9||Timer Error||Timer malfunction||Replace timer||–|
|F10||Spin Cycle Error||Imbalanced load||Redistribute load||–|
Common Causes for Kenmore Washer Stopping Mid-Cycle
|Symptom||Possible Causes||Solutions||Additional Notes|
|Washer fills, stops||Clogged water inlet valve, faulty sensor||Clean valve, replace sensor||Check for error codes|
|Washer won’t drain||Clogged drain hose, pump failure||Clear hose, replace pump||Check for error codes|
|Uneven load||Unevenly distributed laundry, overloading||Rearrange load, reduce load||Use the correct cycle setting|
|Lid not closed||Lid not securely closed, faulty lid switch||Close lid properly, replace switch||Ensure lid safety|
|Power outage||Electrical interruption, tripped breaker||Restore power, reset breaker||Check for external issues|
Kenmore Washer Model Compatibility
|Model Number||Washer Type||Capacity (lbs)||Year Manufactured||Notable Features|
|2200Y||Top Loader||10||2020||Extra-large drum|
|3300Z||Front Loader||7||2018||Steam cleaning|
|4400A||Top Loader||12||2021||Smart home integration|
|5500B||Front Loader||9||2017||Quick wash cycles|
Recommended Maintenance Schedule
|Clean lint filter||After each cycle||Prevents clogs||Use a lint brush or vacuum|
|Inspect hoses||Every 6 months||Prevents leaks||Replace if damaged or aging|
|Run cleaning cycle||Monthly||Removes detergent buildup||Use washer cleaner or vinegar|
|Check door seal||Annually||Prevents leaks||Replace if damaged|
|Clean detergent dispenser||Monthly||Prevents mold and odors||Remove and wash in warm water|
|Tighten connections||Every 6 months||Prevents leaks||Check water and power connections|
|Issue||Possible Causes||Solutions||Additional Notes|
|Washer not starting||Power outage, faulty power cord||Restore power, check cord||Ensure outlet is functional|
|Excessive vibration||Uneven load, leveling issue||Rearrange load, level washer||Use a leveling tool|
|Noisy operation||Loose parts, foreign objects||Tighten parts, check drum for objects||Inspect for wear and tear|
|Water leaks||Loose hoses, damaged gasket||Tighten hoses, replace gasket||Check for visible cracks|
|Incomplete cycle||Timer issue, sensor malfunction||Replace timer, sensor||Check for error codes|
A Kenmore washer that fills with water and then stops can be caused by a wide range of issues. By investigating and troubleshooting each of these potential causes step by step, you can narrow down the problem and, in many cases, resolve it yourself. However, if you are unable to identify the issue or feel uncomfortable with any of these troubleshooting steps, it’s best to consult a professional appliance repair technician who can diagnose and fix the problem accurately. Proper maintenance and regular cleaning can also help prevent such issues in the future, so refer to your Kenmore washer’s user manual for maintenance recommendations.