Samsung Washing Machine Troubleshooting Codes

Samsung washing machines are known for their reliability and advanced features. However, like any complex appliance, they can encounter issues from time to time. To help users diagnose and resolve problems, Samsung washing machines come equipped with a system of error codes. These codes provide valuable information about what might be going wrong. In this guide, we will explore common Samsung washing machine troubleshooting codes and their meanings.

Common Samsung Washing Machine Error Codes

  1. UE or DC Error Code
    • Meaning: This error indicates an unbalanced load in the washing machine. It occurs when the drum is unable to distribute the laundry evenly.
    • Troubleshooting: To resolve this issue, redistribute the load inside the drum to ensure even weight distribution. Large items like blankets or comforters can often cause this problem.
  2. SE or 5E Error Code
    • Meaning: These error codes signal a drain or water-related issue. SE often points to a problem with the water drain system, while 5E indicates a water drainage problem.
    • Troubleshooting: Check the drain hose for kinks or clogs. Ensure it is properly installed and not submerged in water. Cleaning the debris filter may also help resolve drainage problems.
  3. ND Error Code
    • Meaning: ND stands for “No Drain” and suggests a drainage issue where the machine is unable to drain water.
    • Troubleshooting: Check the drain pump filter for clogs, and make sure the drain hose is clear of obstructions. A faulty drain pump might require replacement.
  4. OE Error Code
    • Meaning: This code signifies a drainage problem, often related to a clogged or kinked drain hose.
    • Troubleshooting: Examine the drain hose for obstructions or kinks. Ensure it is properly installed and not too long, as this can affect drainage.
  5. LE Error Code
    • Meaning: LE stands for “Locked Motor Error.” It indicates a problem with the washing machine’s motor.
    • Troubleshooting: Turn off the machine and unplug it. Wait a few minutes, then plug it back in and restart. If the error persists, you may need to contact a service technician to diagnose and repair the motor.
  6. HE1 or HE2 Error Code
    • Meaning: These codes relate to heating problems. HE1 indicates a problem with the heater circuit, while HE2 suggests a problem with the water temperature sensor.
    • Troubleshooting: Check the water inlet valves, thermostat, and the heater element for issues. If you’re not comfortable with electrical components, it’s best to seek professional assistance.
  7. CE Error Code
    • Meaning: CE stands for “Overcurrent Error.” It occurs when there is an issue with the motor’s operation, often due to excessive current.
    • Troubleshooting: Try to restart the machine. If the error persists, it may indicate a problem with the motor or control board. In such cases, it’s advisable to contact a technician for a thorough examination.
  8. 1E Error Code
    • Meaning: 1E is typically associated with a water inlet problem. It indicates that the washing machine is not filling with water as expected.
    • Troubleshooting: Check if the water supply faucets are fully open and the inlet hoses are not kinked. It’s also a good idea to inspect the inlet valve for any blockages.
  9. 4E Error Code
    • Meaning: This error code indicates a water supply problem, specifically a low water supply pressure.
    • Troubleshooting: Ensure that the water supply to the washing machine is adequate. Check for kinks or obstructions in the water inlet hoses. In some cases, a faulty water inlet valve might be the culprit.
  10. 3E Error Code
    • Meaning: 3E is related to the motor’s operation. It suggests an issue with the motor’s signal.
    • Troubleshooting: Turn off the machine and unplug it for a few minutes. If the error persists upon restarting, you may need to have the motor or its control circuitry checked by a professional.
  11. HE3 or HE4 Error Code
    • Meaning: These error codes are associated with heating problems, much like HE1 and HE2. HE3 points to a problem with the thermistor, while HE4 suggests a problem with the heater relay.
    • Troubleshooting: If you encounter these errors, it’s best to consult the user manual or contact Samsung customer support for specific troubleshooting steps. Heating issues often require a technician’s expertise.
  12. SF or 5C Error Code
    • Meaning: These codes indicate issues with the water level sensor or pressure switch.
    • Troubleshooting: Check for any blockages or damage to the pressure switch hose. If this doesn’t resolve the issue, you might need to replace the pressure switch.

Error Codes

Error CodeDescriptionPossible CausesSolutionRecommended Action
SEDrain ErrorClogged drain hose or filterCheck drain hose and filterClear blockage or call service
UEUnbalanced LoadUnevenly distributed loadRearrange and balance the loadRestart the cycle
LEWater Leak ErrorWater leakage detectedCheck for leaks and fixCall for service
4EWater Supply ErrorLow water pressure or no waterCheck water supply and pressureFix water supply issues
DEDoor ErrorDoor not closed properlyClose the door securelyRestart the cycle
CEOvercurrent ErrorElectrical issueUnplug, wait, and plug in againCall for service
HE1Heater Error 1Heating element issueCheck heating element and wiringCall for service
HE2Heater Error 2Heating element issueCheck heating element and wiringCall for service
OEOverfill ErrorToo much water in the drumCheck water inlet and valveAdjust water level or call svc
PEWater Pressure ErrorLow water pressureCheck water pressure and supplyFix water pressure issues

Program Codes

Program CodeProgram NameDescriptionDuration (Minutes)Temperature (°C)
P01Quick WashFast wash for light loads30Cold
P02Normal WashStandard wash program60Warm
P03Heavy DutyFor heavily soiled items90Hot
P04DelicateGentle cycle for fragile items40Cold
P05Rinse & SpinRinse and spin only15Cold
P06WoolWool and delicate fabrics45Cold
P07BeddingBeddings and large items75Warm
P08SanitizeHigh-temperature sanitization120Hot
P09Quick DryQuick drying cycle30Warm
P10Allergy CareFor allergy-prone materials60Hot

Spin Cycle Codes

Spin CodeDescriptionSpin Speed (RPM)Duration (Minutes)Recommended Action
S01No Spin0N/ACheck load balance
S02Low Spin400VariesReduce load imbalance
S03Medium Spin800VariesNormal operation
S04High Spin1200VariesNormal operation
S05Extra High Spin1600VariesNormal operation
S06Rinse and SpinVariesVariesRinse and spin only
S07No Spin (Drain Only)0N/ADrain water only
S08No Spin (Spin Only)0N/ASpin only without rinsing

Cycle End Codes

End CodeDescriptionMeaningAction
E01End of CycleNormal cycle completionRetrieve clean laundry
E02Error DetectedCycle ended due to an errorReview error code
E03Delay EndCycle completion delayedWait for cycle to finish
E04Child LockChild lock activatedDeactivate child lock
E05Door OpenDoor not closed properlyClose the door securely
E06Power OffPower outage or machine turned offRestore power or turn on
E07PauseCycle paused by userResume or cancel the cycle
E08End of Cycle (Drain Only)Drain cycle completedRetrieve clean laundry
E09End of Cycle (Spin Only)Spin cycle completedRetrieve clean laundry

Additional Codes

Additional CodeDescriptionPossible CausesSolutionRecommended Action
dLDoor Lock ErrorDoor lock malfunctionCheck door lock mechanismCall for service
tCTemperature Sensor ErrorTemperature sensor issueCheck sensor and wiringCall for service
dCUnbalanced Load (Drum Clean Mode)Unbalanced drum during cleanRearrange and balance the loadRestart clean cycle
tE1Thermistor Error (Heater)Heater thermistor issueCheck thermistor and connectionsCall for service
tE2Thermistor Error (Water Inlet)Water inlet thermistor issueCheck thermistor and connectionsCall for service
5CWater Supply Error (Water Inlet Valve)Water inlet valve issueCheck valve and connectionsCall for service
LE1Leak Sensor ErrorLeak sensor malfunctionCheck sensor and connectionsCall for service
HCHot/Cold Water Inlet Valve ErrorInlet valve malfunctionCheck valve and connectionsCall for service
OCOvercurrent Error (Motor)Motor electrical issueCheck motor and connectionsCall for service
PFPower FailurePower outage or surgeRestore power or check circuitResume cycle or call svc




Samsung Washing Machine Troubleshooting Codes

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