Samsung washing machines are known for their reliability and advanced features. However, like any complex appliance, they can encounter issues from time to time. To help users diagnose and resolve problems, Samsung washing machines come equipped with a system of error codes. These codes provide valuable information about what might be going wrong. In this guide, we will explore common Samsung washing machine troubleshooting codes and their meanings.
Common Samsung Washing Machine Error Codes
UE or DC Error Code
Meaning: This error indicates an unbalanced load in the washing machine. It occurs when the drum is unable to distribute the laundry evenly.
Troubleshooting: To resolve this issue, redistribute the load inside the drum to ensure even weight distribution. Large items like blankets or comforters can often cause this problem.
SE or 5E Error Code
Meaning: These error codes signal a drain or water-related issue. SE often points to a problem with the water drain system, while 5E indicates a water drainage problem.
Troubleshooting: Check the drain hose for kinks or clogs. Ensure it is properly installed and not submerged in water. Cleaning the debris filter may also help resolve drainage problems.
ND Error Code
Meaning: ND stands for “No Drain” and suggests a drainage issue where the machine is unable to drain water.
Troubleshooting: Check the drain pump filter for clogs, and make sure the drain hose is clear of obstructions. A faulty drain pump might require replacement.
OE Error Code
Meaning: This code signifies a drainage problem, often related to a clogged or kinked drain hose.
Troubleshooting: Examine the drain hose for obstructions or kinks. Ensure it is properly installed and not too long, as this can affect drainage.
LE Error Code
Meaning: LE stands for “Locked Motor Error.” It indicates a problem with the washing machine’s motor.
Troubleshooting: Turn off the machine and unplug it. Wait a few minutes, then plug it back in and restart. If the error persists, you may need to contact a service technician to diagnose and repair the motor.
HE1 or HE2 Error Code
Meaning: These codes relate to heating problems. HE1 indicates a problem with the heater circuit, while HE2 suggests a problem with the water temperature sensor.
Troubleshooting: Check the water inlet valves, thermostat, and the heater element for issues. If you’re not comfortable with electrical components, it’s best to seek professional assistance.
CE Error Code
Meaning: CE stands for “Overcurrent Error.” It occurs when there is an issue with the motor’s operation, often due to excessive current.
Troubleshooting: Try to restart the machine. If the error persists, it may indicate a problem with the motor or control board. In such cases, it’s advisable to contact a technician for a thorough examination.
1E Error Code
Meaning: 1E is typically associated with a water inlet problem. It indicates that the washing machine is not filling with water as expected.
Troubleshooting: Check if the water supply faucets are fully open and the inlet hoses are not kinked. It’s also a good idea to inspect the inlet valve for any blockages.
4E Error Code
Meaning: This error code indicates a water supply problem, specifically a low water supply pressure.
Troubleshooting: Ensure that the water supply to the washing machine is adequate. Check for kinks or obstructions in the water inlet hoses. In some cases, a faulty water inlet valve might be the culprit.
3E Error Code
Meaning: 3E is related to the motor’s operation. It suggests an issue with the motor’s signal.
Troubleshooting: Turn off the machine and unplug it for a few minutes. If the error persists upon restarting, you may need to have the motor or its control circuitry checked by a professional.
HE3 or HE4 Error Code
Meaning: These error codes are associated with heating problems, much like HE1 and HE2. HE3 points to a problem with the thermistor, while HE4 suggests a problem with the heater relay.
Troubleshooting: If you encounter these errors, it’s best to consult the user manual or contact Samsung customer support for specific troubleshooting steps. Heating issues often require a technician’s expertise.
SF or 5C Error Code
Meaning: These codes indicate issues with the water level sensor or pressure switch.
Troubleshooting: Check for any blockages or damage to the pressure switch hose. If this doesn’t resolve the issue, you might need to replace the pressure switch.