Whirlpool Duet washing machines are known for their advanced features and efficient cleaning. However, like any other appliance, they can encounter issues from time to time. One way the machine communicates these problems to users is through error codes displayed on the control panel. Understanding these error codes can help you diagnose and potentially resolve issues with your Whirlpool Duet washing machine.
Common Whirlpool Duet Error Codes
- F/H (F/H Error Code):
- Meaning: This error indicates that there is no water or insufficient water supply to the machine.
- Possible Causes:
- Water supply valves are not fully open.
- Water inlet hoses are kinked or clogged.
- The water inlet valve is faulty.
- Troubleshooting:
- Ensure water supply valves are fully open.
- Check and clear any kinks or clogs in the water inlet hoses.
- If the problem persists, it may be a faulty water inlet valve that requires replacement.
- F/dL (Door Lock Error):
- Meaning: This error code signals a problem with the door lock mechanism.
- Possible Causes:
- The door isn’t fully closed or latched.
- The door lock assembly is defective.
- Troubleshooting:
- Make sure the door is securely closed and latched.
- Inspect the door lock assembly for visible damage or wear.
- If the issue continues, consider replacing the door lock assembly.
- F/02 (Drain Error):
- Meaning: This code suggests a draining issue in the machine.
- Possible Causes:
- Clogged or blocked drain hose.
- Pump filter is clogged.
- Troubleshooting:
- Check the drain hose for any obstructions or kinks.
- Clean the pump filter, which is usually located at the front of the machine behind a small access panel.
- Sud (Suds Error):
- Meaning: This error indicates excessive suds in the washer.
- Possible Causes:
- Using too much detergent.
- Using non-HE (high-efficiency) detergent in an HE machine.
- Troubleshooting:
- Reduce the amount of detergent used, especially if it’s not a high-efficiency detergent.
- Run a rinse and drain cycle to clear excess suds.
- F/09 (Overflow Condition):
- Meaning: This code signals an overflow problem.
- Possible Causes:
- Too much water in the tub.
- Troubleshooting:
- Unplug the washer and wait a few minutes for the water level to decrease.
- Check for a faulty water inlet valve if the problem recurs.
Additional Tips
- Error Code Reference: Your Whirlpool Duet washing machine’s user manual typically contains a reference section that explains error codes specific to your model. It’s a good idea to consult this section for detailed information.
- Regular Maintenance: To prevent error codes and maintain optimal performance, consider regular maintenance tasks such as cleaning the detergent dispenser, checking and tightening hose connections, and inspecting the drum for foreign objects like loose coins or small articles of clothing.
- Professional Assistance: If you’re unable to resolve the issue on your own or if the error code persists after troubleshooting, it’s advisable to contact Whirlpool customer service or a qualified technician for further assistance.
Control Panel Display
| Code | Description | Meaning | Solution |
|---|---|---|---|
| F01 | Main Control Board Failure | The main control board is malfunctioning. | Check wiring and connections. Replace the control board if necessary. |
| F02 | Drain Problem | The washer is not draining properly. | Check the drain hose and pump for obstructions. |
| F03 | Water Temperature Issue | The water temperature is too high or too low. | Verify hot and cold water supply. Check the water inlet valve. |
| F04 | Water Inlet Problem | The washer is not getting enough water. | Check water supply valves, hoses, and inlet valve screens. |
| F05 | Door Lock Issue | The door cannot be locked or unlocked. | Inspect the door lock assembly and wiring. Replace if needed. |
Cycle Interruption
| Code | Description | Meaning | Solution |
|---|---|---|---|
| F06 | Drive Motor Tachometer Error | The drive motor tachometer is not functioning correctly. | Inspect motor connections and tachometer. Replace motor or control board if necessary. |
| F07 | Motor Control Unit Error | The motor control unit is not communicating with the control board. | Check wiring between the control board and motor control unit. Replace the faulty part. |
| F08 | Heater Error | The washer is not heating properly. | Examine the heating element, wiring, and temperature sensor. Replace any faulty components. |
| F09 | Overflow Condition | There’s too much water in the washer. | Check for a faulty water level pressure switch. Inspect hoses and connections. |
| F10 | Dispenser Error | The detergent dispenser is not working correctly. | Verify proper operation of the dispenser components. Replace as needed. |
Sensing and Communication
| Code | Description | Meaning | Solution |
|---|---|---|---|
| F11 | Serial Communication Error | Communication between the central control unit and the motor control unit is lost. | Check wiring connections between the units. Replace faulty parts if necessary. |
| F12 | Electronic Control Board Error | The electronic control board is not working properly. | Inspect the control board for visible damage. Replace if needed. |
| F13 | Dispenser Circuit Error | There’s a problem with the dispenser circuit. | Examine wiring and connections to the dispenser. Replace faulty parts. |
| F14 | EEPROM Error | The central control unit has an error in its memory. | Reset the washer by unplugging it for a few minutes. If the error persists, replace the control unit. |
| F15 | Motor Control Unit Error | The motor control unit is not receiving power. | Check wiring connections and voltage supply to the unit. Replace if necessary. |
Door and Lock Issues
| Code | Description | Meaning | Solution |
|---|---|---|---|
| F22 | Door Lock Error | The door lock mechanism is malfunctioning. | Inspect the door lock assembly and wiring. Replace if needed. |
| F23 | Door Lock Error | Another door lock issue code. | Check door lock components and wiring. Replace if necessary. |
| F24 | Water Temperature Error | The washer is not reaching the desired temperature. | Verify hot and cold water supply. Check the water inlet valve and heating element. |
| F25 | Inlet Thermistor Error | There’s a problem with the inlet thermistor. | Inspect the thermistor and its connections. Replace if needed. |
| F26 | Motor Drive System Error | There’s an issue with the motor drive system. | Check wiring and connections to the motor and control unit. Replace faulty parts. |
Miscellaneous Errors
| Code | Description | Meaning | Solution |
|---|---|---|---|
| F27 | Overflow Error | The washer has too much water. | Check for a faulty water level pressure switch. Inspect hoses and connections. |
| F28 | Communication Error | Communication between the central control unit and the motor control unit is lost. | Check wiring connections between the units. Replace faulty parts if necessary. |
| F29 | Door Unlock Error | The door cannot be unlocked. | Inspect the door lock assembly and wiring. Replace if needed. |
| F30 | Dispenser Error | The detergent dispenser is not working correctly. | Verify proper operation of the dispenser components. Replace as needed. |
| F31 | MCU Error | There’s an issue with the motor control unit. | Check wiring connections and voltage supply to the unit. Replace if necessary. |
Understanding Whirlpool Duet washing machine error codes can save you time and money by helping you identify and address problems promptly. Always consult your machine’s user manual for model-specific error code information and troubleshooting steps.
