Polycom Default Password

by
User name Polycom
Admin password456
User password123

 

ProfileUser name Password
Admin or userPolycom or adminPassword for admin

456

123

Password for user

789

72227

Blank

 

Standard Username and Password using ObiHai Software:

User name Password
adminadmin

 

Some random used default password for admin and user

Profile Usernamepassword
AdminPolycom456
AdminAdmin789
AdminPolycom789
UserAdmin123
UserPolycom72227
UserAdmin456

 

Use name and password with model numbers

Profile Usernamepassword
Polycom VVX 101polycom  OR admin456 OR 123
Polycom VVX 201polycom  OR admin456 OR 123
Polycom VVX 300polycom  OR admin456 OR 123
Polycom VVX 301polycom  OR admin456 OR 123
Polycom VVX 311polycom  OR admin456 OR 123
Polycom VVX 400polycom  OR admin456 OR 123
Polycom VVX 401polycom  OR admin456 OR 123
Polycom VVX 410polycom  OR admin456 OR 123
Polycom VVX 411polycom  OR admin456 OR 123
Polycom VVX 500polycom  OR admin456 OR 123
Polycom VVX 501polycom  OR admin456 OR 123
Polycom VVX 600polycom  OR admin456 OR 123
Polycom VVX 601polycom  OR admin456 OR 123
Polycom SoundPoint IP 320polycom  OR admin456 OR 123
Polycom SoundPoint IP 321polycom  OR admin456 OR 123
Polycom SoundPoint IP 333polycom  OR admin456 OR 123
Polycom SoundPoint IP 335polycom  OR admin456 OR 123
Polycom SoundPoint IP 430polycom  OR admin456 OR 123
Soundstation IP 5000 and Duopolycom  OR admin456 OR 123
Polycom SoundPoint IP 301polycom  OR admin456 OR 123
Polycom SoundPoint IP 501polycom  OR admin456 OR 123
Polycom SoundPoint IP 550polycom  OR admin456 OR 123
Polycom SoundPoint IP 600polycom  OR admin456 OR 123
Polycom SoundPoint IP 601polycom  OR admin456 OR 123
Polycom SoundPoint IP 650polycom  OR admin456 OR 123
Polycom SoundPoint IP VVX 1500polycom  OR admin456 OR 123
Polycom SoundStation IP 6000polycom  OR admin456 OR 123

 

 

How to reset the Polycom admin password to default value of 456

Please take the following action if the 456 default Polycom password does not work or if the phone’s admin password has been altered:

1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. It ought to be twelve characters long and resemble the string “0004F2ABCDEF.” Pressing Menu, Status, Network, Ethernet will reveal the MAC address if you are unable to read the rear label.

  1. shut down the phone
  2. When the phone is turned on (you have roughly 6 to 8 seconds to do this step):
  3. Please Note :
  • When using a SoundPoint IP 320, 321, 330, 331, 335, 430, or 450, simultaneously press and hold the numbers 1, 3, 5, and 7 on the dial pad.
  • For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad.
  1. You will be requested to input the admin password after briefly holding the digits down. Type in the phone’s MAC address. Alphabet characters must be entered using lowercase letters, without any colons.

 

Resetting Polycom Phones Admin Password

Find the phone’s MAC address. This usually begins with “0004” or “6416,” and it can be found on a barcode on the back of the phone.

You’ll need the MAC address for use in later procedures, so write it down.

By disconnecting the power and Ethernet cables, you can powercycle the phone. Press Cancel if you receive a “starting application” prompt.

 

Press and hold the keys, depending on the model
Model NoKeys to hold
Polycom SoundPoint IP 320press and hold the 1, 3, 5, and 7 keys
Polycom SoundPoint IP 321press and hold the 1, 3, 5, and 7 keys
Polycom SoundPoint IP 333press and hold the 1, 3, 5, and 7 keys
Polycom SoundPoint IP 335press and hold the 1, 3, 5, and 7 keys
Polycom SoundPoint IP 430press and hold the 1, 3, 5, and 7 keys
Polycom SoundPoint IP 450press and hold the 1, 3, 5, and 7 keys
Soundstation IP 5000 and Duopress and hold the 1, 3, 5, and 7 keys

 

Press and hold the keys, depending on the model
Model NoKeys to hold
Polycom SoundPoint IP 301press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP 501press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP 550press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP 600press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP 601press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP 650press and hold the 4, 6, 8, * keys
Polycom SoundPoint IP VVX 1500press and hold the 4, 6, 8, * keys

 

Press and hold the keys, depending on the model
Model NoKeys to hold
Polycom VVX 300press and hold the dial pad keys 1, 3, 5 keys
Polycom VVX 310press and hold the dial pad keys 1, 3, 5 keys
Polycom VVX 400press and hold the dial pad keys 1, 3, 5 keys
Polycom VVX 410press and hold the dial pad keys 1, 3, 5 keys
Polycom VVX 500press and hold the dial pad keys 1, 3, 5 keys
Polycom VVX 600press and hold the dial pad keys 1, 3, 5 keys

 

The buttons must be held down for a short while before a password prompt appears. Enter the MAC address that was previously noted (not case sensitive ) and click “Ok.”

There are two typing modes on VVX models:

  • The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A).
  • The first character is the current keypad output. Therefore, in this mode, numbers will be entered from pressing the corresponding dial keys.
  • Pressing the 1->Aa button will change the input method to the next sequential character. In this case, one press of this button will change the Keypad output to ‘capital letters’ (A->a1).
  • Each press of the key will enter the letter assigned to that specific key. For example, to produce an “F”, the 3-key would need to be pressed three-times. To produce a “T”, the 8-key must be pressed only once.

Allow the phone to boot normally. The administrator password will now be “456”.

 

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