APC Default Password



APC Default username APC Default passwordAPC Default IP


Types of user accounts


username password Default IP

apc default password

 Device User

username password Default IP


 Read-Only User

username passwordDefault IP


Network-only User

username passwordDefault IP
Leave blankLeave blank192.168.1.1


List of all the apc device default username and password

APC USV Network Management Cardn/aTENmanUFactOryPOWER
APC UPSes (Web/SNMP Mgmt Card)devicedevice
APC UPSapcapc
APC UPS Network Management Card 2readonlyapc
APC SNMP Adapterapcapc
APC Smartups 5000apcapc
APC Smartups 3000apcapc
APC Smart UPSapcapc
APC PowerChute Bussiness EditionPingoUra
APC Share-UPS(none)(Device Serial Number)
APC Call-UPS(none)(Device Serial Number)
APC Galagy 5000MGEUPS




APC MasterSwitchapcapc
APC AP9606apcapc
APC 9606 Smart Slot(any)TENmanUFactOryPOWER
UPSes (Web/SNMP Mgmt Card)apcapc
USV Network Management Cardapcapc
UPS Network Management Card 2apcapc
SNMP Adapterapcapc
Smartups 5000apcapc
9606 Smart SlotBlank


Call-UPS(none)(Device Serial Number)
PowerChute Bussiness EditionPingoUra
Share-UPS(none)(Device Serial Number)



URL address formats

Type the DNS name or IP address of the NMC in the Web browser’s URL address field and press ENTER. When you specify a non-default Web server port in Internet Explorer, you must include http:// or https:// in the URL.

Common browser error messages at log-on.

Error Message Browser Cause of the Error
“This page cannot be displayed.”Internet ExplorerWeb access is disabled, or the URL was not correct.
“Unable to connect.”Firefox


URL format examples. See also “TCP/IP settings for IPv6 screen”.

Example and Access ModeURL Format
DNS name of Web1
System IP address of and a default Web server port (80)
System IP address of and a non-default Web server port (5000)
System IPv6 address of 2001:db8:1::2c0:b7ff:fe00:1100 and a non-default Web server port (5000)


How to Recover from a Lost Password

You can use a local computer that connects to the NMC through the serial port to access the command line interface.

1.       Select a serial port at the local computer, and disable any service that uses that port.
2.        Connect the provided serial cable (part number 940-0299) to the selected port at the computer and to the configuration port at the NMC.
3.       Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
4.       Press ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to display the User Name prompt, verify the following:


– The serial port is not in use by another application.

– The terminal settings are correct as specified in step 3.

– The correct cable is being used as specified in step 2.


5.       Press the Reset button. The Status LED will flash alternately orange and green. Press the Reset button a second time immediately while the LED is flashing to reset the user name and password to their defaults temporarily.


6.       Press ENTER, repeatedly if necessary, to display the User Name prompt again, then use the default, apc, for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must repeat step 5 and log on again.)


7.       At the command line interface, use the following commands to change the Password setting, which is apc at this stage:


user -n <user name> -pw <user password>


·        For example, to change a password to XYZ, type:


ü  user -n apc -pw XYZ


·        For a Super User, you must also specify the current password:

ü  user -n <user name> -cp <current password> -pw <user password>


·        For example, for a Super User, to change the password to XYZ (from the default user name and password of apc):

ü  user -n apc -cp apc -pw XYZ


8.       Type quit or exit to log off, reconnect any serial cable you disconnected, and restart any service you disabled.




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